Access Records

At Access we provide industry and project-specific information management solutions that ensure your records are available when you need them. This means your business runs as efficiently as possible. We also ensure that your records are both secure and compliant, giving you peace of mind when it comes to your business information. Now that's a smarter way to do business.

Information & Data Management Consulting

Information and Data Management Consulting

Access offer professional consulting services aimed at helping youeasily obtain and organise information in a more intelligent way – a way that's tailored to your own specific needs. We help our clientsincrease the value and sustainability of their business by improving the way their information and knowledge is managed.

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Our information professionals have extensive expertise in all of Access' service areas, so we can provide objective and current consulting solutions tailored to fit your needs. We help you define your information management requirements, develop plans and recommendations, create customised solutions, implement new processes and procedures and train your users. Access can help:

  • Lower operational costs by consolidating and standardising hard copy documentation
  • Improve staff productivity and business performance by increasing the effectiveness of intellectual assets and the people who use them
  • Manage risk
  • Improve compliance

Your Most Valuable Assets

Your core systems such as e-mail, intranet, file systems, mail rooms,websites and social networks are all generating information. Aninformation and data management solution has to meet the needs ofusers as well as the legal and operational requirements of the organisation. Access provides a range of services, health checks and reviews of your information management strategy and systems. Taking a look at both your paper based and your electronic files, our consultants can offer you practical solutions to managing your information:

  • Will your policies for information stand up to the scrutiny of your state Records Act, Freedom of Information, APRA/ASIC, Sarbanes–Oxley?
  • Do you keep all the records you must retain—and for the proper length of time?
  • Are your records retrievable using the most cost-effective know-how?
  • Do your information management systems meet industry wide practices?
  • Do you need professional expertise in implementing a records program throughout your whole company?
  • We look for ways to apply best practices to increase operating efficiencies, reduce risks, control costs, and leverage your technology investments – increasing performance, productivity and profitabilityacross your entire organisation.

Active File Storage, Management & Retrieval

Active File Management & Retrieval

We provide complete active file management and unique rapid retrieval services, including indexing and cataloguing combined with our online services.

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Tailored Solutions

The high-tech cataloguing and indexing system we use at Access Records is second to none. With the varied needs of our customers first in mind, we offer a range of cataloguing and indexing options tailored to suit your individual requirements.

Flexible Cataloguing Systems

We understand that different industries require different storage solutions, which is why we work closely with you to determine what is best for your business. If you are happy with your current document indexing system, we believe you should have the flexibility to continue its use. Access are able to maintain your current cataloguing codes and boxes, allowing you to request files based on your existing internal systems.

The Access Advantage

If you would prefer to start afresh with your document cataloguing, our experienced personnel can undertake the packing, cataloguing and indexing of boxes for you. This information is then stored on our database allowing for individual file management, providing the highest possible degree of client control. This secure document cataloguing and indexing service can be provided at either your business premises or at our secure storage facility during normal business hours. Access Records also offers this service after hours on weekdays and weekends, allowing normal day-to-day operation of your business to continue without interruption
Document Archive Storage & Retrieval

Archive Storage & Retrieval.

Experience peace of mind thanks to our high security off-site storage facility, where we also offer fast retrieval of your documents when you need them.

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Secure Document Storage

Information management is governed by an ever-growing list of laws and regulations with which businesses must comply, or risk serious penalties. Secure document storage and retrieval is no longer an option - it is a necessary extension for every business. To ensure compliance and to protect your important information from prying eyes, theft, sabotage and damage, trust the 25 years experience and renowned customer service standard of Access Records.

Improve the Present and the Future

While it is devastating to think that you could lose the information on which your business is built, it does happen. By implementing a document storage and retrieval solution, you are not only future-proofing one of your business' most important assets but also streamlining your current business processes.

Secure Document Retrieval

Studies have shown that professional staff spend hours per week searching for important documents. Outsourcing your document storage and retrieval to Access Records means that your important documents are simply a phone call, fax or e-mail away. Our delivery vehicles are equipped with GPS monitoring enabling live tracking of a particular vehicle at any time. All our professional staff are bound by confidentiality agreements. With our state of the art scanning technology, we can even provide electronic delivery of documents direct to your desktop for situations when the original file is not required.

Tailored Information Management Solutions

Whether you need to lay your eyes on your documents within days, hours or even minutes, the friendly service team at Access can tailor a solution to support the entire lifecycle of the critical documents that flow through your business processes. For the ultimate in convenience and control, we even offer clients the latest technology for managing and accessing their records online - anytime, anywhere.
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Data & Media Storage

Your media and data is stored in our offsite, climate controlled, secure vault. Your business continuity is maintained and supported through your regular backups and our scheduled rotation services.

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Is Your Data Protected?

Ever-increasingly, business is being conducted almost solely online, meaning that all those e-mails, PDFs and text files are probably among your most essential documents. If your systems were to be struck with a cyber security breach such as a hacker intrusion or a virus, would you have the resources to restore everything that was lost? It's an important issue that many companies are still yet to consider.

Tailored Data Solutions

Offering tailored data and media storage solutions and an unrivalled level of customer service, Access can establish data protection and recovery plans, working with you to minimise the impact a disaster could potentially unleash on your business. Any movement of your data is fastidiously tracked and recorded within our recording systems, ensuring you know exactly where it is at all times.

Secure Data Storage

Determining the data storage and retrieval solution that best suits your business, Access can arrange the regular collection of your backup tapes and discs from your premises in our secure vehicles. On delivery to our high-security storage facility, your data is placed into our purpose built computer media storage vault. Complying with AS 3636 Standard, the vault is a sealed-off area with highly restricted access, incorporating increased levels of fire resistant concrete block walls and ceiling. The vault has the latest technology in fire protection through the use of a VESDA (Very Early Smoke Detection Alert) system and Inergen gas for fire suppression.
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Secured Destruction

We take care of your sensitive information when it's no longer needed. All this is done at our government accredited facility.

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The Importance Of Secure Destruction A key part of the information lifecycle, secure document destruction is also a key part of our service. Across all workplaces - from hospitals and banks to real estate agencies and government offices - potentially sensitive documents are created every day. These are items that could prove problematic if not handed over to Access for secure document destruction, including:

  • Accounting records
  • Patient information
  • Credit card information
  • Payroll details
  • Taxation records
  • Medical records
  • Marketing plans
  • Legal documents

Protection & Compliance

Even if a document pertains to information that has become irrelevant to your company, it is a legal requirement that you securely destroy the file. If it is revealed that these regulations have not been complied with, your company could be severely penalised.

Tailored Document Destruction Solutions

We can help you ensure your company stays compliant with both your legal requirements and your information assets with monitored sentencing programs. As part of a closed loop process, locked receptacles can be supplied to your business premises on a casual or regular rotation basis for disposal of files that are no longer required. Under strict supervision, we can securely destroy your sensitive documents, issuing you with a certificate of destruction upon completion of the process. In line with our commitment to environmental sustainability and reducing our carbon footprint we also ensure materials are recycled wherever possible.

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Archiving Merchandise

We handle thousands of boxes each week and have developed innovative archive boxes that are easy to assemble and secure and have the strength to withstand wear and tear caused by frequent retrievals.

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Effective Packaging System

At Access we manage more than 700,000 boxes of documents at any one time, so it's no surprise that we have a solid understanding of what packaging system offers the best protection for your documents, while still functioning primarily as a traditional archive box. After direct consultation with you, we design and develop archive boxes to meet your specific requirements. Easy to assemble and offering exceptional security, our storage boxes have the strength to withstand the wear and tear that can result from frequent retrievals.

Our Archiving Merchandise

While we do allow clients to use their own archive boxes, we recommend the use of our one-piece crash lock box with attached lid. It is designed to be easy to fold, yet strong enough to hold 16kg and to survive numerous retrievals intact. This document storage box is available in different sizes to suit varying requirements. Access also offer smaller boxes to assist with organising your files within the larger box, and heat-sealable plastic packages to allow for the easy, secure retrieval of individual documents from within a box. Our archiving merchandise can be personally delivered to your business for packing by your staff, or we can come to your premises and perform the complete packing process for you.